A truly unique and stunning piece that will add a touch of pop to your home. Please be understanding of delays during busy times such as sales and pre-order stock arrivals.This hot pink rug is an absolute gem, we love these beautiful colors that melt creating a space with all its elegance. We aim to get back to customer enquiries within 24 working hours where possible. Please note: this will incur a second delivery fee as there will be two separate deliveries. If you would prefer your in-stock item or earliest arriving items to be sent ASAP and for the pre-order item to follow separately after it arrives, please just let us know and we’d be happy to arrange this. The default is for us to hold the in-stock item or earliest arriving item, until the final pre-order item has arrived and then send the complete order together on the delivery service you chose at checkout. What happens if I order both in-stock items and pre-order items, or pre-order items with different arrival timelines, at the same time in one cart? This is because that is the delivery method we will use after we receive the restock, and we will have to pay this amount to the courier.ġ2. I'm pre-ordering a rug, so why am I asked to pay for Next Working Day Delivery? As soon as we've received the restock, the order will be sent out on the chosen delivery method the customer paid for upon checkout.ġ1. Ponyo can't be held responsible for any uncontrollable delays in the shipments but we will always aim to keep you up to date if there are any delays we are aware of. However, with restock shipments it is very difficult to pinpoint an exact delivery date as there are many things outside of our control which can affect the arrival times (customs clearance and so on). I ordered my rug in a pre-order, when will I receive it?Įstimated delivery times for each shipment will be stated on the product pre-order pages. Sadly we cannot ship to Russia because the couriers are not allowed to deliver to Russian residential addresses.ġ0. Yes! We offer shipping worldwide so everyone can have a dreamy Ponyo rug in their horse's wardrobe. However, as it is the owner's responsibility to try the rug on and ensure it fits well before regular use commences.ĩ. The lining is also a silky fabric which will reduce rubbing on the mane and other sensitive areas. They have high neck and chest lines to avoid the rugs slipping back and pulling. We've designed the rugs to reduce rub as much as possible. For tack products, we offer Mini up to Full. We've also sourced durable clips and fastenings to match the quality of the fabric.įor rugs, we are currently offering all sizes between 3'0 and 7'3. The fabric has been printed and waterproofed for Ponyo and has undergone rigorous standardised industry testing for waterproofing and breathability. They're made of high quality 1200D ripstop outer shell with a polyester lining.
What are the turnout rugs, travel boots and bum bags made of? If you find the boots don't fit, but they become dirty during the try on process, we will be unable to offer a refund or exchange.Ħ. Double D-ring clip chest fastening for convenienceĪs with the rugs, please brush your horse's legs thoroughly and make sure they're clean and dry before trying the boots on.Shoulder gusset for freedom of movement.Generous overlap of neck cover onto main rug body.Comes with a matching detachable neck cover in matching filling weight.Unique fabric pattern by Ponyo Horsewear.1200D Rip-Stop outer shell: waterproof and breathable.Both straps are adjustable to allow for horses with wider and narrower shoulders.Īll Ponyo Horsewear Turnout Rugs features: The adjustable double D-ring clip chest fastenings reduce the time needed to fasten and unfasten at the chest and holds the rug in the optimum position. This will ensure that your horse or pony stays dry, warm and comfortable.
Ponyo rugs are not only beautiful in their design, but also feature the highest quality materials and components to ensure your horse stays comfortable and protected in the field.Ĭrafted with 1200D Rip-Stop outer shell, this material has undergone rigorous testing to prove its durability, breathability and waterproofing. With these bright colours, you certainly won't lose them in the field! Treat the unicorn in your life to this funky, colourful unicorn turnout rug.
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